Xfinity vs. Kinetic by Windstream Internet

Xfinity and Kinetic by Windstream are popular internet service providers (ISPs) that offer various high-speed internet plans at affordable rates. In addition, both ISPs let you bundle your internet service for additional discounts. Kinetic by Windstream is best known for its availability in rural areas, where high-speed internet is hard to find. Below, we take a closer look at how Xfinity and Kinetic by Windstream compare so you can choose the one that’s right for you.

Xfinity mainly offers cable internet plans with one fiber plan, whereas Kinetic by Windstream offers several connection types, including DSL, fixed wireless, cable, and fiber. The former’s download speeds go up to 10 Gbps, making it one of the fastest internet providers in the U.S. Kinetic by Windstream’s download speeds reach up to 2 Gbps on a fiber connection. If gigabit speeds are your top concern, both Xfinity and Kinetic by Windstream are premium choices.

Xfinity isn’t short on deals, which typically include monthly discounts, free streaming service subscriptions, price guarantees, and free equipment. On the other end, Kinetic by Windstream’s deals are usually a certain value of credit and free months of fiber internet service. That said, both providers are known for switching up their deals on a monthly basis.

Xfinity Offers the Best Bundles

Xfinity is probably best known for its bundle options, which include internet, TV, home security, and phone services. Xfinity offers affordable prices compared to other ISPs, and you can pair each package with gigabit internet speeds. For the best deal, you’ll want to add Xfinity Mobile to your bundle.

Kinetic by Windstream also offers packages with internet, TV, and phone services, and prices are much cheaper than Xfinity’s. However, it partners with DIRECTV to provide TV service, whereas Xfinity has its own TV service.

Kinetic by Windstream Offers a More Attractive Fee Structure

Installation Is Cheaper With Kinetic by Windstream

Kinetic by Windstream charges $35 for professional installation, which is significantly lower than what other competitors charge. Xfinity technically gives you a self-install option, but it also requires you to pay a fee of $39.99 that covers a self-installation kit and limited guidance.

Kinetic by Windstream Doesn’t Have Data Caps

Kinetic by Windstream doesn’t have any data caps or usage limits as part of its internet plans. While Xfinity has data caps of 1.2 TB, most households are unlikely to reach that limit. However, you should know that Xfinity will charge you $10 per 50 GB of additional data you consume monthly, which can add up quickly, especially if you enjoy streaming.

Xfinity and Kinetic by Windstream Both Offer Great Customer Service

While Xfinity has a longer history of great customer service, Kinetic by Windstream is becoming more well-known for that aspect. In fact, in the most recent American Consumer Satisfaction Index (ACSI) report, Kinetic by Windstream edged ahead of Xfinity slightly in the ratings. However, our users found Xfinity to be more appealing overall.