Why Is My Internet Slower Than Expected?
Take our internet speed test, and you’re likely to find that your internet is not as fast as your ISP promised. So what’s going on? Here are a few possible culprits.
Internet Speeds Fluctuate
Unfortunately, internet speeds up to 30% slower than advertised are pretty typical. ISPs are allowed to advertise speeds of “up to” a certain maximum amount, even though they don’t always deliver it.
Think of the advertised maximum speed as the speed limit on a highway. On a day without much traffic, you can reach that maximum speed (or perhaps even exceed it)! On a day with lots of traffic, however, it’s a different story.
Your ISP doesn’t have a separate cable running into your town for every resident; instead, your connection joins up with your neighbors’ in larger and larger cables. Just like a highway, more traffic on this shared infrastructure can mean lower speeds.
Is My Modem or Router the Problem?
Your modem or router could be limiting your internet speeds. If you have super-fast fiber internet that you’re routing through an old, slow router, your internet is going to feel slow! That’s like using a firehose to fill up a squirt gun — the high-capacity part of your setup is being bottlenecked by the slow part.
Luckily, this is an easy fix. Look up your router and see whether it was designed for connections as fast as yours. You can check your ISP’s website to see compatible router options. Do the same for your modem.
Is My Internet Being Throttled?
One possible reason for slow internet is “throttling” — a deliberate slowdown of service from your ISP. Is that happening to you? Well, not necessarily. For more information on throttling, check out our guide on how to tell if your internet is being throttled.
What to Do if Your Speed Test Is Much Slower Than Expected
Wi-Fi vs. Ethernet Speeds
Wi-Fi is a way of connecting devices over the air. If you have a Wi-Fi router, what it’s doing is connecting your devices together into a home network, and then linking that network to the internet using your modem.
But you don’t have to use Wi-Fi to get online. You could just connect a device to your router the old-fashioned way: With a cable.
Wi-Fi is certainly more convenient for some devices, but there’s a trade-off. When it comes to transmitting data, wires are faster than air! You may want to use an Ethernet cable to connect certain devices to your router in order to optimize speeds. Video game consoles and desktop computers are good examples of devices that you might want to wire in.
Using Range Extenders
Sometimes, what feels like a “slow” internet connection is actually just an unreliable one. Just like radio stations can fade into fuzz when you get too far away, it’s possible to be too far from your Wi-Fi router. If getting closer isn’t convenient, you could set up range extenders in your house. Range extenders are affordable and can relay your router’s signal to every part of your home.
You could also consider a mesh router system. These multi-router setups blanket every corner of your home. They’re a top choice for tech aficionados and folks with larger properties.
Upgrade Your Plan
Sometimes, there’s nothing you can do on your end to meaningfully improve your internet speed. When that’s the case, it’s time to shop for a better plan. Check out the options on this page or enter your ZIP code into our search tool to get a complete list of the best internet options in your area.