Based on BroadbandNow’s review data, HughesNet is valued by some customers for serving rural and remote areas where other options are unavailable, and for providing a relatively dependable connection for basic web browsing and email. Positive remarks mention professional and courteous installers, alongside satisfaction with initial network speeds before monthly data limits are reached. The ability to get connected in underserved regions and the simplicity of the installation process are appreciated by users who have few alternatives. However, customer sentiment is mixed in some areas: many users highlight frustrations with slow speeds—especially after reaching data caps—frequent buffering during streaming, and difficulty using the service for video calls or gaming. Experiences with customer support and billing are varied; while some praise helpful representatives, others report long hold times.
About Our Hughesnet Customer Reviews
percent of our Hughesnet customer reviews are positive. So what do customers like — and don’t like — about Hughesnet? Given that Hughesnet is a satellite internet provider, it’s not a huge surprise to see that some of our reviewers take issues with Hughesnet’s real-world speeds, data caps, and throttling. The fact is, even the best satellite internet providers have their limitations, at least relative to wired competitors like cable or fiber internet. Where Hughesnet shines is in its pricing, its deals, and its wide service area. Hughesnet is an option in places where other ISPs simply can’t be found.
