Shentel Availability Map

Shentel Availability Map. Click for interactive map

Shentel Plans and Pricing

These are a handful of the plans we found for Shentel. To see more Shentel deals and offers in your area enter your zip code above.

  • First month free | Free installation

    Download speeds up to: 300 Mbps

    $30/month

    • Fiber
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    • Connection: Fiber
    • Data: No Caps
  • First month free | Free installation

    Download speeds up to: 600 Mbps

    $40/month

    • Fiber
    Show Details
    • Connection: Fiber
    • Data: No Caps
  • First month free. Free installation.

    Download speeds up to: 1.2 Gbps

    $60/month

    • Fiber
    Show Details
    • Connection: Fiber
    • Data: No Caps
  • First month free. Free installation.

    Download speeds up to: 400 Mbps

    $70/month

    • Cable
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    • Connection: Cable
    • Data: No Caps
  • First month free. Free installation.

    Download speeds up to: 600 Mbps

    $85/month

    • Cable
    Show Details
    • Connection: Cable
    • Data: No Caps
  • First month free. Free installation.

    Download speeds up to: 1 Gbps

    $115/month

    • Cable
    Show Details
    • Connection: Cable
    • Data: No Caps

Shentel Availability by State
Fiber Delaware 0 1.2 Gbps
Cable Kentucky 0 1.2 Gbps
Cable Maryland 0 1.2 Gbps
Fiber Maryland 0 1.2 Gbps
Fiber Pennsylvania 0 1.2 Gbps
DSL Virginia 0 1.2 Gbps
Cable Virginia 0 1.2 Gbps
Fiber Virginia 0 1.2 Gbps
Cable West Virginia 0 1.2 Gbps
Fiber West Virginia 0 1.2 Gbps

Cities and Towns With Coverage

*Accuracy not guaranteed. Use the zip search and check with Shentel directly to verify availability.

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Shentel Internet Customer Reviews

Customer Reviews and Feedback

Leave a review for Shentel Internet

Are you a current or former Shentel customer? Tell us what you love about Shentel and offer valuable insights for other users.

*Please note we only publish helpful, relevant, and specific reviews. When writing your review, please support your rating with detailed reasoning.

1.2
OverPriced with unrealistic Data Caps
They are way overpriced compared to other ISPs. The service you receive is subpar and most of the time you don't come close to getting the speeds you're paying for. I pay $142 for just internet and should be getting 101Mbps but most of the time only receive 55Mbps. The network that they run can't handle the number of subscribers they have so their solution is to impose unrealistic data caps and for my package, I get 750GB a month but, anyone with a PS4 knows that you can burn through that in just a couple days. I would stay as far away from this company as possible.
Stuart May on September 11, 2018
Forest, Virginia
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1.0
Overpriced with extra fees on top
I moved to an area a little over a year ago where Shentel is the only internet service provider. They’re prices are ridiculous ($100/mo for 25 Mbps when I signed up)- and that’s just the base price. They also cap your data usage like an old cell phone company and add more fees when you go over it, so no HD Netflix. On top of the high cost, the connection is unreliable and speed is inconsistent. All around terrible.
Tim on July 28, 2018
Christiansburg, Virginia
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2.8
Decent Service. Bad loyalty to customers.
I had unlimited internet for $34.95 per month. They notified me that it was no longer offered and switched me to 250 GB per month and raised the price to $45 a month. So $10 more dollars for going from unlimited to limited. No grandfathering was available. No human contact was provided. Just a pop up while I was surfing to let me know. The speed is as advertised and the service is reliable, but I still fell like they gouged me on cost a bit.
Greg Callahan on March 07, 2018
Redwood, Virginia
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4.2
Happy Customer
I have recently upgraded to the 50Mbps plan and am very happy w/ it. Have been a customer for 2 years and can only remember 1 day of downtime. I do recommend that you ask the Customer Service line every possible question and about all charges. I've caught them a couple times telling me there would be no charges and then charging me. However, in both cases, they agreed to honor the no charge inside on a single phone call. Very friendly and personable.
Nicholas Montgomery on April 20, 2017
Bedford, Virginia
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2.2
Wasn't bad until..
It has been stable with decent customer service, but way overpriced for the speeds available. Now there is a data cap.
on April 01, 2015
Covington, Virginia
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About Our Shentel Speed Test Tool

Whether Shentel is your internet provider or you use a different provider, the speed test below can show key statistics about your internet connection.

Use our speed test to assess the capability of your Internet service whether you use Shentel or another provider. The dials above are designed to display results for download and upload performance. These metrics are the primary signs of broadband connection quality. As of January 2022, the national average download speed for Shentel is 93.22 Mbps. Across their coverage area, the average latency on Shentel Internet speed tests is -1ms. In context, terrestrial Internet connections generally output latency results in the 5–70ms range. Satellite Internet broadband connections are often in the range of 500–800ms.

Download Speed and Latency Test

Speed Test

Get a precise, real-time read of your speed with this simple test, it can measure the performance of your connection regardless of who is your current internet provider. The BroadbandNow team recommends consumers regularly check their internet's performance as it fluctuates regularly and can identify when you need service support or when your household's usage exceeds your current plan's capability

Note: This speed test can be used to test any internet provider, not just Shentel .

If your Shentel speed test result is lower than expected, try resetting your router or call Shentel customer service for additional assistance.

Shentel Internet Speed Data

1.2 GBPS

Maximum Advertised Download Mbps

261.65 MBPS

User Speed Test Download Mbps

52,166

Speed Tests from Shentel Customers

36.15ms

Average Jitter

Shentel Fastest Download Speeds Over Time

In this chart we've calculated the average speed of the fastest 10% of users who ran a speed test from a Shentel connection in the last 12 months.

Shentel Average Download Speeds Over Time

In this chart we show the average download speed across all 52,166 users who ran a speed test on their Shentel internet connection in the last 12 months.

Top Cities For Shentel Internet Service
Christiansburg, VA 2 Gbps 304.96 Mbps
Lynchburg, VA 1.2 Gbps 147.17 Mbps
Forest, VA 1.2 Gbps 105.38 Mbps
Radford, VA 2 Gbps 296.58 Mbps
Rocky Mount, VA 1.2 Gbps 143.19 Mbps
Bedford, VA 1.2 Gbps 32.54 Mbps
Covington, VA 1.2 Gbps 152.83 Mbps
Wytheville, VA 1.2 Gbps 143.35 Mbps
Farmville, VA 1.2 Gbps 91.74 Mbps
Strasburg, VA 1.2 Gbps 75.19 Mbps