BroadbandNow’s review data for Xfinity shows that customers frequently praise the service’s fast internet speeds, broad availability, and straightforward installations that are usually completed quickly and efficiently. Users often find the connection reliable when it’s working and appreciate bundled options for TV, phone, and internet, along with flexible introductory deals in many regions. There are also several positive mentions of in-store and technician support, where staff go out of their way to resolve technical challenges or provide friendly help. While the company’s size means some will encounter slower response times during peak periods or after promotions end, many users say Xfinity’s stable speeds serve homes and remote workers well when no other provider can match coverage or bandwidth. However, experiences are mixed regarding long-term pricing, billing practices, and customer service consistency, and opinions can shift after changes to contracts.
About Our Xfinity Customer Reviews
Xfinity is one of the biggest internet service providers in the world, and its customers have plenty to say about it — both good and bad. Currently, percent of our Xfinity customer reviews are positive. Xfinity and its parent company, Comcast, have improved their reputation for customer service, though some reviewers are still critical. Xfinity internet plans offer impressive high speeds (check out our Xfinity speed test data to see how those advertised speeds translate into real-world performance), and the company’s introductory pricing and deals make it an appealing option to consumers on a budget.
