Availability Map. Click for interactive map

What Is Upstream Network?

Upstream Network is a new broadband service built by Access Media Holdings. It uses the industry’s first-ever cloud-based smart network, making it the largest internet service provider to the multifamily market. By leveraging a nationwide fiber backbone and designed with multifamily homes in mind, Upstream Network strives to deliver speedy connections and dynamic customizations to property owners in residential areas.

Upstream’s broadband internet solutions are unbundled from digital TV and are designed to enhance the living experience of families from downtown Chicago to the sunshine state of Florida, serving over 900 communities with plans to expand. Its team is made up of local experts who live and work in the communities they serve, allowing Upstream to learn the area and understand how to maintain local infrastructure, a key strategy that many other companies overlook.

Download Speed and Latency Test

Speed Test

Get a precise, real-time read of your speed with this simple test, it can measure the performance of your connection regardless of who is your current internet provider. The BroadbandNow team recommends consumers regularly check their internet's performance as it fluctuates regularly and can identify when you need service support or when your household's usage exceeds your current plan's capability

Note: This speed test can be used to test any internet provider, not just .

If your speed test result is lower than expected, try resetting your router or call customer service for additional assistance.

Internet Customer Reviews

Customer Reviews and Feedback

Leave a review for Internet

Are you a current or former customer? Tell us what you love about and offer valuable insights for other users.

*Please note we only publish helpful, relevant, and specific reviews. When writing your review, please support your rating with detailed reasoning.

Frequently Asked Questions About Upstream Network

  • Does Upstream Network offer service where I live?

    Upstream Network serves over 900 communities and is plugged into 60 ZIP codes nationwide, with hubs in Chicago and Florida. It’s also a part of Single Digits, which has allowed Upstream to expand its presence in other key U.S. markets, including Dallas-Fort Worth, Denver, and Phoenix. To see if your residence is covered by Upstream, check out our ZIP code search toolbar.

  • What connection type does Upstream Network offer?

    Upstream Network offers high-speed broadband internet solutions, focusing on fiber-optic connections.

  • What services does Upstream Network offer?

    Upstream Network focuses on providing internet services with custom features such as custom broadband solutions, bandwidth utilization reports, operational monitoring, and community-wide wireless options.

  • Does Upstream Network have data caps?

    Upstream Network does not impose data caps on its internet plans.